🖥️ Government-Furnished IT Equipment Support
A memorandum dated 19 June 2024, signed by USACC G6, authorizes school IT staff to provide support for JROTC-issued devices. Instructors and DAI personnel should download and share this memo with school leadership and IT departments to ensure proper handling and maintenance.
🔄 FY25 Lifecycle Equipment Replacement
USACC G6 is coordinating the FY25 classroom refresh initiative. Documents related to this effort are temporarily unavailable pending updates. Please check back regularly for revised guidance and timelines.
💡 FY25 Activation Instructions
These instructions cover setup for Windows, Office, and Curriculum Manager on FY17 lifecycle computers. Important: Do not connect to any networks until setup is fully complete.
- Built-in CAC Reader
- Valid DoD CAC (cac.mil)
- Remain offline until activation is finalized
🛠️ For technical assistance, contact your Brigade S6. Contact details are available via the USACC SharePoint Portal.
📊 JCIMS: JROTC Command Information Management System
JCIMS is used for managing instructor applications, certifications, and personnel records. It is accessible only via Microsoft Edge.
📋 JUMS: JROTC Unit Management System
JUMS is the official system of record for Army JROTC DAIs, DOPs, and Instructors. It tracks Cadet enrollment, awards, promotions, positions, and Cadet Challenge scores. It also documents participation in co-curricular events and manages uniform and instructional material inventory.
Instructors use JUMS to submit annual program reports and maintain compliance with Cadet Command requirements.
🎥 A video tutorial series is available to help users navigate JUMS features. These videos complement the official JUMS User Guide.
Login to JUMS (Microsoft Edge required)
🆘 Need Help with JUMS?
The fastest and most reliable source of help is the JUMS User Guide. It contains step-by-step instructions for nearly every function. Please consult the guide before submitting a service request.
📧 For technical support, email usarmy.knox.usacc.mbx.helpdesk@army.mil or submit a ticket via the USACC Support Portal.
Include your full name, phone number, school name, city, and state, along with a brief description and screenshots of the issue.
Note: The USACC Service Desk cannot assist with Instructor account issues. These are managed by your Brigade S6.
📩 For non-technical questions, email usarmy.knox.usacc.mbx.hq-jrotc-jumshelp@army.mil.
🖥️ Government-Furnished IT Equipment Support
A memorandum dated 19 June 2024, signed by USACC G6, authorizes school IT staff to provide support for JROTC-issued devices. Instructors and DAI personnel should download and share this memo with school leadership and IT departments to ensure proper handling and maintenance.
🔄 FY25 Lifecycle Equipment Replacement
USACC G6 is coordinating the FY25 classroom refresh initiative. Documents related to this effort are temporarily unavailable pending updates. Please check back regularly for revised guidance and timelines.
💡 FY25 Activation Instructions
These instructions cover setup for Windows, Office, and Curriculum Manager on FY17 lifecycle computers. Important: Do not connect to any networks until setup is fully complete.
- Built-in CAC Reader
- Valid DoD CAC (cac.mil)
- Remain offline until activation is finalized
🛠️ For technical assistance, contact your Brigade S6. Contact details are available via the USACC SharePoint Portal.
📊 JCIMS: JROTC Command Information Management System
JCIMS is used for managing instructor applications, certifications, and personnel records. It is accessible only via Microsoft Edge.
📋 JUMS: JROTC Unit Management System
JUMS is the official system of record for Army JROTC DAIs, DOPs, and Instructors. It tracks Cadet enrollment, awards, promotions, positions, and Cadet Challenge scores. It also documents participation in co-curricular events and manages uniform and instructional material inventory.
Instructors use JUMS to submit annual program reports and maintain compliance with Cadet Command requirements.
🎥 A video tutorial series is available to help users navigate JUMS features. These videos complement the official JUMS User Guide.
Login to JUMS (Microsoft Edge required)
🆘 Need Help with JUMS?
The fastest and most reliable source of help is the JUMS User Guide. It contains step-by-step instructions for nearly every function. Please consult the guide before submitting a service request.
📧 For technical support, email usarmy.knox.usacc.mbx.helpdesk@army.mil or submit a ticket via the USACC Support Portal.
Include your full name, phone number, school name, city, and state, along with a brief description and screenshots of the issue.
Note: The USACC Service Desk cannot assist with Instructor account issues. These are managed by your Brigade S6.
📩 For non-technical questions, email usarmy.knox.usacc.mbx.hq-jrotc-jumshelp@army.mil.
